Terms & Conditions

1. Introduction & Acceptance

Welcome to simpeXmedia (operated by Sarbajeet Mohanty, Sole Proprietorship). By accessing our website (https://simpexmedia.co), booking discovery consultations, or purchasing our service plans, you agree to be bound by these Terms and Conditions.

If you disagree with any part of these terms, you should not access our website or engage our commercial services.

2. Scope of Services

simpeXmedia specializes in revenue-focused social media strategy, video editing, multi-platform content repurposing, organic lead generation systems, and digital consulting as outlined in our active packages (including "End to End", "Post Production", and "Content Flywheel" tracks).

Specific deliverables, timelines, video volumes, and revision cycles are documented in the respective service statement of work (SOW) or invoice provided at client onboarding.

3. Pricing, Invoicing & Payments

• Billing Cycles: Ongoing retainer packages are billed on a monthly or agreed milestone schedule in advance of production.
• Accepted Payment Methods: Payments are processed securely via authorized Indian payment channels including UPI, Net Banking, Debit/Credit Cards, and National Automated Clearing House (NACH) / UPI AutoPay mandates powered by registered payment aggregators like Paytm PG.
• Taxes: All fee quotes are expressed in Indian Rupees (INR) or applicable client currencies. Applicable statutory taxes and levies are billed as required by law.

4. Intellectual Property & Deliverables

Upon receipt of full payment for contracted deliverables, the client is granted full ownership and commercial distribution rights to final approved creative assets (edited videos, copy, and graphics) produced specifically for their brand.

simpeXmedia reserves the right to showcase public, non-confidential client content and published performance metrics as professional case studies and portfolio demonstrations unless a written non-disclosure agreement (NDA) explicitly provides otherwise.

5. Client Responsibilities & Fair Use

The client agrees to provide necessary source footage, brand guidelines, and review feedback in a timely manner. simpeXmedia is not liable for project delays caused by client response latencies or third-party platform algorithm fluctuations beyond reasonable technical control.

6. Digital Service Delivery Policy

All services offered by simpeXmedia are digital and intangible. Deliverables (video files, creative scripts, strategy documents, analytics dashboards) are delivered electronically via cloud storage (Google Drive / Frame.io / Notion) or email. Please refer to our Shipping & Delivery Policy for complete delivery timelines.

7. Limitation of Liability & Governing Law

To the maximum extent permitted by applicable law, simpeXmedia's aggregate liability for any claim arising out of these terms shall not exceed the total fees paid by the client during the one (1) month preceding the incident.